Updated: Jan 5, 2021
Types of Data and Collection Methods
The following types are when data might be collected by the Website Provider; when you (i) request information; (ii)apply to use or participate in or subscribe to any service offered through the Website; (iii) submit any content in the Website; (iv) register as a user; or (vi) otherwise actively send data through/using the Website. The Website Provider will collect, use, store and archive information about you in the following general categories:
Information You Provide to Us
Personal Information: We access personal information provided by you, such as information provided at the time of (i) registration or in relation to use or modification of your account, (ii) request for on-demand services, customer support, or (iii) which is otherwise communicated to us which may include your name, gender, email address(es), mobile/phone number, mailing address(es), graduation year, graduation percentile, to (a) resolve any complaints/feedback in relation to the use of the Website, (b) enhance your experience of the Website; and (c) provide you with customized content/services on the Website.
Sensitive Information: We access your credit/debit card details (e.g. credit card number and related verification information), and other financial information such as bank account details, as well as related personal information, such as your name, address, mobile number, date of birth, education, professional experience, etc., at the time of making payments to the service providers through the approved payment processing provider for the services/products purchased through the Website.
Information we collect through your use of the Website and/or the Services
Log Information: When you interact with the Website, we collect server logs, which may include information like IP address, access dates and times, and other system activity, type of browser, and the third-party site or service you were using before interacting with the Website to understand the usage of the Website and the demographic information about the user base of the Website.
Interactive Features/Forums Information: The Website Provider will store any information you share using the interactive features (such as learning management system, online chat, online classroom sessions and email features) of the Website. You understand that any information (including personal information) which you may share through the interactive features with any third parties or other users of the Website will be solely at your risk as to the security of such information and the Website Provider cannot guarantee the security of such information or the nature of its use by the third parties to whom you disclose such information.
Transaction Information: We may access transaction details related to your use of the Website including the type of services requested, date and time of the request, complaints against the services sourced and other related transaction details to (i) monitor the Website usage; and (ii) improve the content and services provided on and through the Website.